ITIL® 4 Foundation – including proctored exam

ITIL 4 Foundation

Online Training

Course Overview

ITIL® is the most widely accepted approach to IT service management in the world. The ITIL 4 framework focuses on facilitating value co-creation through IT-enabled services and interactions between service providers and service consumers.

The Foundation level is to certify that each participant gains the knowledge of the ITIL terminology, structure and basic concepts, and is a prerequisite in order to progress through the ITIL 4 certification scheme.

We have a 98% average pass rate on our ITIL Foundation training programmes!

With our Virtual Classroom programme, you receive:

• Three days of Virtual Classroom training
• Access to our eLearning for 14 days after completion of the virtual training
• Remote proctored online exams plus free exam resit if required
• Participant notes (to be supplied electronically)
• Mock Tests
• e-certificates from the awarding body (after successfully passing the exam)


Three Days


£4,900* per group (8 Max)

* Please note that all fees shown are exclusive of VAT which will be charged at the prevailing rate
It’s refreshing to have a trainer that understands hearing/seeing something once doesn’t necessarily equate to learning, especially during intense, condensed training. Going over the content multiple times and in different contexts really helped to cement the information in my mind. Trevor is proficient in ITIL, he is realistic, encouraging and supportive. Wednesday morning I knew nothing about ITIL, by Saturday I was able to confidently pass the foundation exam. Thank you Trevor and Leonard!
Suffolk Fire and Rescue Services